Last updated: February 2026
1. Who We Are
This website is operated by Skandinavisk Limited, a company incorporated in Hong Kong SAR (CR No.: 3127456), with its registered office at Unit 1203, 12/F, Tower A, Kowloon Commerce Centre, 51 Kwai Cheong Road, Kwai Chung, New Territories, Hong Kong.
For the purposes of the EU General Data Protection Regulation (GDPR), Skandinavisk Limited is the data controller responsible for your personal data.
2. What Data We Collect
We collect the following personal data when you interact with our website:
When you place an order: Full name, email address, delivery address, billing address, telephone number, and payment information (processed securely via our payment provider — we do not store card details).
When you browse: IP address, browser type, device information, pages visited, and referring URL, collected through cookies and similar technologies.
When you contact us: Name, email address, and any information you provide in your message.
3. How We Use Your Data
We use your personal data for the following purposes:
- Processing and fulfilling your orders
- Communicating order status and shipping updates
- Responding to customer service enquiries
- Preventing fraud and ensuring website security
- Improving our website and product offerings
- Sending marketing communications (only with your explicit consent)
4. Legal Basis for Processing (GDPR)
For customers in the European Economic Area (EEA), we process your data under the following legal bases:
- Contract performance: Processing necessary to fulfil your order
- Legitimate interests: Fraud prevention, website security, and business analytics
- Consent: Marketing communications and non-essential cookies
- Legal obligation: Tax and accounting record keeping
5. International Data Transfers
As our company is based in Hong Kong, your data may be transferred to and processed in Hong Kong. We ensure appropriate safeguards are in place for any international transfers of personal data from the EEA, including Standard Contractual Clauses approved by the European Commission where applicable.
6. Data Retention
Order data: Retained for 7 years for accounting and tax compliance.
Marketing consent: Retained until you withdraw consent.
Browsing data: Retained for up to 26 months.
You may request deletion of your personal data at any time, subject to legal retention obligations.
7. Your Rights
Under the GDPR, EEA customers have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure of your data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
Under Hong Kong’s Personal Data (Privacy) Ordinance (PDPO), you have the right to access and correct your personal data.
To exercise any of these rights, contact us at privacy@norrastudio.com. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.
8. Cookies
Essential cookies: Required for site functionality, cart, and checkout. Cannot be disabled.
Analytics cookies: Help us understand how visitors use our site. You can manage these via your browser settings or our cookie consent banner.
9. Third Parties
We share personal data only with trusted third parties as necessary to operate our business:
- Payment processors (for transaction processing)
- Shipping carriers (for order delivery)
- Email service providers (for transactional and marketing emails)
We never sell, rent, or trade your personal data to third parties for marketing purposes.
10. Contact
For privacy-related enquiries:
privacy@norrastudio.com
Skandinavisk Limited
Unit 1203, 12/F, Tower A
Kowloon Commerce Centre
51 Kwai Cheong Road, Kwai Chung
New Territories, Hong Kong SAR